Política de Privacidade
Last Updated: August 24, 2026
Shandong Apex Metal Products Co., Ltd. (Glostar) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, communicating with our team, or using our services.
This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices and rights available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Company name
Country or region
Email address
Telephone or WhatsApp number
Job title or business information
Project information
Product requirements
Purchase quantities
Technical specifications
Drawings or documents you submit
Inquiry and communication records
Other information you choose to provide
For example, when you request information about sandwich panels, cleanroom panels, roofing systems, steel structures or other building material solutions, we may use the information you submit to understand your project and provide an appropriate quotation or technical solution.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website or source
Pages visited
Time spent on pages
Approximate geographic location
Website interaction and conversion information
This information helps us understand how visitors use our website and enables us to improve website performance, content, user experience and marketing effectiveness.
3. How We Use Your Information
We may use your personal information to:
Respond to inquiries and quotation requests
Provide product information, technical specifications and project solutions
Communicate with you about potential orders or projects
Process and manage orders
Provide customer and after-sales support
Improve our products, services and website
Analyze website traffic and visitor behavior
Measure advertising and marketing performance
Prevent fraud, misuse and security threats
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
Where permitted by applicable law, we may also contact existing or prospective business customers regarding relevant products, services, projects or company information.
You may request that we stop sending marketing communications at any time.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic and understand how visitors interact with our content.
Cookies may include:
Essential CookiesThese cookies are necessary for basic website functionality and security.
Analytics CookiesThese cookies help us understand website traffic, page performance and visitor behavior.
Advertising CookiesThese cookies may be used to measure advertising performance, track conversions and deliver more relevant advertising.
Functional CookiesThese cookies help remember certain preferences and improve your browsing experience.
Depending on the services currently enabled on our website, third-party services such as Google Analytics, Google Ads or similar analytics and advertising technologies may also place or access cookies.
Where required by applicable law, non-essential cookies will be used based on your consent.
You may manage or disable cookies through your browser settings or through any cookie management tools provided on our website.
5. Google Analytics and Advertising Services
We may use Google Analytics or similar analytics services to understand how visitors use our website.
We may also use Google Ads and related technologies to measure advertising performance, understand conversions and improve our advertising campaigns.
These services may process information such as your IP address, device information, browser information, website activity and advertising interactions in accordance with their respective privacy policies.
Where required, we will request appropriate consent before activating advertising or analytics technologies.
6. How We Share Your Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary with:
Companies or business units affiliated with Glostar
Website hosting and IT service providers
Analytics and advertising service providers
CRM, email and communication service providers
Logistics, payment or project service providers where necessary to fulfill an order
Professional advisers such as accountants, auditors or legal advisers
Government agencies or authorities where disclosure is required by law
Third-party service providers are expected to process personal information only for legitimate business purposes and subject to appropriate confidentiality and security requirements.
7. International Data Transfers
As an international B2B supplier serving customers in multiple countries and regions, information you provide may be processed or stored outside your country of residence.
Where required by applicable data protection laws, we take reasonable measures to ensure appropriate safeguards are in place for international transfers of personal information.
8. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
Access to personal information is limited to employees, contractors and service providers who require the information for legitimate business purposes.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries
Maintain customer and project relationships
Fulfill orders and contractual obligations
Provide after-sales support
Maintain appropriate business records
Meet legal, accounting and regulatory requirements
Resolve disputes and protect legal rights
When personal information is no longer required, we will take reasonable measures to delete, anonymize or securely dispose of it.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict certain processing activities
Object to certain uses of your information
Withdraw previously provided consent
Request a copy of certain personal information
Opt out of marketing communications
Residents of jurisdictions with specific privacy legislation, including the European Economic Area, United Kingdom or certain U.S. states, may have additional rights under applicable law.
To exercise your privacy rights, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
12. Children’s Privacy
Our website and services are intended primarily for businesses and professional users and are not directed toward children.
We do not knowingly collect personal information from children under the minimum legal age applicable in their jurisdiction.
If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, services or applicable legal requirements.
When this policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, our handling of personal information, or would like to exercise your privacy rights, please contact us:
Shandong Apex Metal Products Co., Ltd.
Brand: Glostar
Address: N.º 377, Rua Gaoqi, Zona de Alta Tecnologia, Cidade de Binzhou, Província de Shandong, China
Email: info@cnapex.net
Tel: +86-19554276139
We will make reasonable efforts to respond to privacy-related requests in accordance with applicable data protection laws.